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Fix It Yourself

  • Change Wi-Fi Channel

    Improve your wireless connection quality

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  • Wired vs Wireless Speed

    Compare connection methods

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  • LED Light Meanings

    Understand your router's status lights

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Service Level Agreement

  • Residential Customers

    Response within 4 hours

    Monday - Friday, 8am - 6pm

  • Business Customers

    Response within 2 hours

    Monday - Friday, 8am - 6pm

  • Compensation

    Learn about automatic compensation

    Ofcom Fair Compensation Scheme

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